Crawford & Company® and WeGoLook®: We’re Stronger Together

by Ken Fraser, executive vice president and chief strategic and development officer It is my pleasure to tell you more about the great news that Crawford & Company® announced last week. For those of you who haven’t heard, Crawford® acquired 85 percent of the membership interests of WeGoLookSM (WGLSM), an on-demand field inspection and verification…

#BIBA2016 Daily: Brokers Should Reassure SMEs That Cyber Policies Will Step into the Breach

By Douglas Mower; Innovation and Business Transformation Director; Crawford & Commpany. IT IS LIKELY that an increasing number of conversations between brokers and their subject matter expert (SME) clients at renewal revolve around the ‘should we, shouldn’t we?’ question of cyber risk and insurance. Businesses, particularly at the smaller end of the spectrum, have little guidance…

#BIBA2016 daily: Should All Insurance Programmes Perform in a Uniform Way?

Brokers attending the British Insurance Brokers’ Association (BIBA) 2016 conference will be acutely aware of how their clients’ insurance programmes address a growing range of tangible and intangible risks. In June 2015, a RIMS Survey predicted the widespread purchasing of cyber cover within two years with respondents highlighting reputational harm (79 percent), business interruption (78…

Brokers Must be Kept in the Loop

Clive Nicholls, UK & Ireland chief executive officer for Crawford & Company® explains the importance of rekindling the broker-insurer-adjuster relationship. In modern business terms, we’ve all been ‘procured.’ This rather unfriendly term applies on an increasing basis to goods and services in which commoditised structures and service level agreements are replacing the more traditional, customer…

Compliance at Crawford: Keeping Customers, Clients and Stakeholders Safe

Kieran Rigby, Crawford & Company chief executive officer for Europe & Latin America, explains how insurers, brokers and risk managers wanting to work with adjusting firms today, must seek out compliance capabilities that reflect their own burden. I have been working in claims adjusting for more than 30 years and when I started out, compliance…

Waving the Weakest Link Goodbye? Improving Supply Chain Resilience

In our third exclusive installment of Crawford & Company®’s new report, Scenario planning and adapting to emerging risks—a risk manager’s essential guide, we consider whether corporates can absorb weak links in their multi-tier supply chains. Ample evidence suggests that supply chain vulnerability can have serious consequences for business continuity, with various data indicating how billions can…