Crawford Australia Marine and Transportation is building on its recent Lloyd’s Agency appointment, by further developing the team’s knowledge and skills at its latest conference held in Sydney.
The team celebrates the second anniversary of their appointment this September and the close-knit group has been brushing up on the latest marine case law and claims handling protocols to ensure that clients receive the most up to date support.
“Lloyd’s agents are renowned for their honesty, integrity and good practice,” said Kevin Roche, National Manager, for the Crawford Marine and Transportation department in Australia. “Being a Lloyd’s Agency is a real privilege. As part of the network, we provide 24 hour, year round independent marine surveying and claims adjusting services to the global insurance industry and its customers. Our first team conference was held in 2015, at which we prepared for and ultimately secured our appointment as a Lloyd’s Agent.
“Following the success of that conference, we continue to meet annually to capitalise on the opportunities for close collaboration, team training, and personal technical development. This year we focused on case studies across our cargo, hull and marine liability space.”
The team also heard from two sector experts. “Chris Sacre, a specialist Maritime Lawyer from HWL Ebsworth Lawyers re-emphasised the importance of writing a good survey report from a legal viewpoint,” adds Kevin, “providing us with some useful examples on when and how our reports could be used to resolve disputes.
“We also welcomed Neil Hiller of Austbrokers Hiller Marine, who offered a broker’s perspective on the role of surveyors and claims adjusters and the art of interpreting and understanding the application of various cargo insurance policies.”
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