First on the Scene: Responding to Hurricanes Matthew and Nicole, Bahamas

With two renowned holiday islands hit hard by Hurricanes Matthew and Nicole this month, Crawford & Company®’s adjusters have been in high demand.

The Bahamas and then Bermuda laid directly in the paths of the two storms. After evacuation orders were lifted, Crawford® adjusters quickly arrived at the scene to assess damage on behalf of insurers.

Hurricane Matthew uproots trees in the Bahamas.

Hurricane Matthew uproots trees in the Bahamas.

Martin Taylor, a Crawford international adjuster, explained: “As you can imagine, the losses are quite concentrated to the islands’ relatively dense population and urban development. Residential and commercial losses are spread across both, and our teams are collecting as much information as possible from first and second assessments.

“On Bermuda, the majority of losses have been in the high net worth property area, with quite a proportion brokered into the London market, Miami and New York by specialists,” he said.

The position with Hurricane Matthew is slightly more advanced, but Crawford continues to receive new instructions. So far, since insurers opened after the storm on Tuesday 11 October, Crawford is starting to process hundreds of losses a day in both Nassau and Freeport.

“The largest losses in the region are likely to emerge from the resorts in and around Freeport, while infrastructure claims will also be a major challenge,” added Martin. “Power, utilities and telecoms have all been badly damaged, and we expect claims to run into the tens of millions of dollars once reserves have been set.”

“In addition to expertise from the United States, we’ve called in a handful of UK and Canadian adjusters to help with the workload,” Martin said. “The key will be to maintain service to clients when the numbers of contractors available in these locations can be variable. Crawford will call upon its own networks, but we’ll also do our best to manage expectations when demand potentially outstrips supply.”

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