Around the World with Crawford Global Technical Services®

Ian Hasson

Seasoned Leader Specializes in Forensic Accounting

Editor’s Note: This is the sixth post in an ongoing series featuring just a few of our many adjuster specialists who comprise Crawford Global Technical Services® (GTS™). This month, Ian Hasson of the GTS Crawford Forensic Accounting Services sector, provides a glimpse into his Crawford & Company® career.

Ian Hasson

Ian Hasson

Name and title: Ian Hasson, MA, FCA, ACILA—Head of Crawford Forensic Accounting Services (CFAS), Europe and Middle East

Area of specialization: Forensic Accounting

What is the most-prevalent type of CFAS-related claim you handle? Adjustment of the business interruption aspects of property damage claims. CFAS also assists on other claim types such as advanced loss of profits, inventory losses, professional indemnity, product recall and many other assignments with accounting aspects.

How do our specialized CFAS claims services set the company apart? CFAS adjusters supplement the Crawford GTS® network so Crawford can provide a “one-stop-shop” for adjustment of claims from start to finish, wherever our clients need us.

What is your most memorable claims experience? Most claims are memorable for some reason or another, whether it is the personalities involved, the location of the incident or the nature of the affected business. Being cross-examined at an arbitration on a disputed valuation of a cancelled distribution contract in Saudi Arabia was probably the most challenging claims experience to date.

What is the biggest change you’ve experienced in the industry? The emergence of specialists for every aspect of the claims process on large losses. It is increasingly unthinkable to tackle the business interruption aspect of a large loss without involving a specialist accounting resource.

What is the best part of your job? The variety of claims and places I get to see. From reviewing a product liability claim in Norway to checking valuation of inventory of car parts in Dubai or assessing the loss of sales from a machinery breakdown in a pharmaceutical factory in Egypt, two days are rarely the same.

What advice would you give to a new claims adjuster? Be enthusiastic, take on new challenges and build your value for the firm. Gain experience. Opportunities will follow.

What are your hobbies? Skiing, running and (watching) rugby.

What was your first job? Selling soft drinks from an ice box on a beach in the South of France at an outrageous mark-up.

Muhammad AliWhat or who inspires you? Muhammad Ali, who said, “The fight is won or lost far away from witnesses—behind the lines, in the gym, and out there on the road, long before I dance under those lights.”

What will you do once you retire? More skiing and running while I can and then watching a lot more sport.

Share a little-known fact about yourself: I have broken my nose four times—three times playing rugby and once walking into a glass door in China.


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