Crawford® UK Head of Rural Claims contributes to major industry flooding report

Crawford UK Head of Rural Claims Paul Lofkin

A new report produced by a unique group of young insurance sector executives has recommended a string of changes to help improve responses after major flooding incidents.

Paul Lofin

Paul Lofkin

The Chartered Insurance Institute’s New Generation Programme (CII NGP) brings together insurance professionals from all corners of the industry, and its most recent intake saw Paul Lofkin, head of Crawford®’s ARIEL – Agricultural, Rural Industries and Estates Losses services – join a team of his industry peers to research the problems emerging out of severe winter storms that damaged the UK during 2013-2014.

“This is an issue which is particularly close to my heart as a specialist in adjusting for rural communities,” says Paul. “The floods that winter submerged huge areas of farmland and agricultural property in the UK and my colleagues and I within the CII NGP identified a number of potential solutions to the problems that this particular surge event caused.”

“Our report produced 21 recommendations including better assessing the flood risk of a property, as well as ensuring that government grants for flood resilient repairs are better implemented and concluded with the recommendation that a working party be established to further develop these suggestions,” adds Paul. “Our group proceeded to engage with as many stakeholders as possible by seeking audiences with bodies such as the Association of British Insurers, British Damage Management Association, insurers, consultants and local authorities.

The CII’s New Generation Programme saw more than 170 insurance industry professionals apply for over 40 openings

CII's Flood Report

CII’s Flood Report

spread over four groups: Claims, Underwriting, London Market and Insurance Broking. The program, now in its fourth year, was created by the CII faculties to help inspire new industry thinking, develop future leaders and provide participants with an opportunity to make a difference to the future of their profession.

Paul says that he could not recommend the CII NGP highly enough and that colleagues within Crawford should jump at the chance to apply for this year’s intake. “Overall I found the experience to be extremely worthwhile; enabling me to make new industry contacts outside of my normal working arena, as well as engaging with other parties and stakeholders to better understand their working challenges. The CII New Generation Programme 2015/16 application process is now open so if you are interested, and meet the requirements of 5-10 years’ experience and at least a CII Diploma in Insurance qualification, I would encourage you to view the CII website for more information.”

A full copy of the CII’s final report can be found at:


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