Editor’s note: This post is one of a series of technology spotlights that introduces common technologies used in Crawford’s day-to-day operations.
Introducing Crawford iQ™
Crawford & Company® provides its employees and clients with the most advanced set of Information and Communication Technology (ICT) tools in the industry. They are integrated, flexible and user-friendly. By design, they foster a faster and simpler workflow environment and deliver forward-thinking, cutting edge solutions that clients value. As a way to categorize and describe this innovative suite of ICT products and services, we now refer to our systems collectively as Crawford iQ™.
Crawford iQ simplifies its extensive offering of technological services and processes in a way that is easy to understand. This is accomplished by consolidating more than 30 ICT products and services in a meaningful and logical manner according to their specific function. The goal is to make Crawford’s state-of-the-art technology approachable, accessible, and uncomplicated.
Delivered in four collective offerings, Crawford iQ provides the intelligence that powers The Crawford Solution™, the most comprehensive global, integrated solution for all corporate, insurer and re-insurer claims administration.
Crawford iQ consists of:
- Crawford iQ Portal™ – Offers clients a gateway to access the work we do for them
- Crawford iQ Claims Manager™ – Delivers a vast array of claims management solutions
- Crawford iQ Analytics™ – Provides clients with claims analytics, dashboards and reports
- Crawford iQ Mobile™ – Allows claims to be managed anytime, anywhere on PC’s and mobile devices.
Over the past six years, Crawford iQ has been responsible for helping Crawford receive almost a dozen national awards for its proprietary technology, including the following recognitions:
- Gartner BPM Excellence Award (2014)
- CIO 100 – Creating business value through the innovative use of IT (2014)
- Global Award for Excellence in Case Management (2014)
- InformationWeek Elite 100 – Top business technology innovators (2014)
- Forrester Groundswell Award – Overall winner “Mobility – Business to Employee” (2013)
- Top 20 Breakaway Leader for transforming the Company’s IT organization and initiatives (2012)
- InformationWeek 500 (2009-2013 5 consecutive years + 1 year in InformationWeek Elite 100)
Let us know what you think of Crawford iQ and what could it do for you!