In honor of International Nurses Day, we’re spotlighting our invaluable case managers, why they chose to enter the profession, and what they love most about their jobs.
“It brings joy to my heart to see the relief on a client’s face or the face of their caregiver when I’ve been able to alleviate a burden from their shoulders. Maybe I was able to get needed respite care in place for the family, maybe I was able to increase my client’s quality of life by getting them a needed piece of equipment¬–but it’s that smile and peace of mind that I can help bring to the client and/or their family that is absolutely priceless to me.” – Rachel Lopez, MSW, CRC of Mesquite, Texas
“With care management, I can help fix problems and bring comfort and happiness to my clients. I love being able to walk into a client’s home and do my evaluation with just a little bit of information, and then discovering additional needs than were first identified by the family or trust officer.” – Diane Willis, RN, clinical manager
“I love coaching and training other case managers to be advocates.” – Barbara Arnold, product manager, Catastrophic Case Management and Life Care Planning