Thanks to Post magazine’s Claims Club Asia for honoring us with the Major Loss Award at the inaugural Claims Awards Asia, held at the Harbour View Renaissance Hotel in Hong Kong on November 19, 2013. Crawford received the accolade for its handling of the aftermath of the devastating 2011 floods in Thailand and for its tireless work in helping the industry and clients over the past two years. With an immense amount of dedication and technical excellence, Crawford rose to the challenge of handling claims from the biggest insured flood loss in history.
Crawford’s submission was built around our commitment to raising industry standards and improving outcomes for customers, wherever disaster occurs, by providing radically better communications and delivering true technical professional adjusters wherever most needed in the world. The judges praised our Bangkok office’s ability to handle an unprecedented number of serious incidents, with many hundreds of individual claims valued at seven figures or over, in a disaster which placed the global underwriting community under significant pressure.
Read more about Crawford’s award-winning response to the Thailand floods in our white paper – http://uk.crawfordandcompany.com/media/1144993/2012-crawford-whitepaper-thailand.pdf