Crawford & Company has been busy lately! Have you heard the news? Crawford’s Global Technical Services® (GTS®) mobile website was recently awarded Outstanding Mobile Website in the insurance industry in the international 2013 MobileWebAwards. The site showcases GTS capabilities while allowing our experienced adjusters to be easily located by industry, geography or keyword search.
Our Crawford CAT Connection mobile app also won a Forrester Groundswell Award in the category of Business-to-Employee Mobility. CAT Connection improves adjuster effectiveness in catastrophe situations and speeds up the intake of claims, meaning great things for our clients and their customers. The app uses device geo-location to identify the best and closest adjuster for a claim site and then sends the adjuster the assignment and location with Google Maps integration. Once there, the adjuster can upload photos and forms, right from the app. CAT Connection was highlighted in the award for three reasons:
- Mobility: improve employee productivity with mobile apps on smart phones or tablets
- Collaboration: help employees work together using social media
- Consumerization: deliver measureable business outcomes with consumer applications
As these awards demonstrate, we’re committed to developing innovative products that are designed to better serve our clients and their customers. What technological updates would you like to see the company implement? Let us know in the comments below.