Tech Talk Special Catastrophe Issue Now Available

Adjuster evaluates a damaged houseCrawford & Company’s Global Technical Services® (GTS®) has published its first special Catastrophe issue of Tech Talk, its newsletter demonstrating its professionals’ experience and expertise.

“This special edition of Tech Talk highlights some of the recent articles and papers written by Crawford subject matter specialists following catastrophic events in Australasia, Japan, and Thailand over the past three years. I hope that you will find value in revisiting these papers and seeing the essential role adjusters have in managing the effects of these occurrences” said Dr. Andries Willemse, senior vice president and global head of GTS.

Stories include a detailed examination of the legal, regulatory, and financial factors surrounding the claims from the devastating Chilean earthquake of 2010 by Javier Carvallo, president of Crawford Carvallo S.A., who helped lead Crawford’s and GTS’ onsite efforts in the country. Mike Reeves, who oversees Crawford’s Global Markets group, looks at the aftereffects of the earthquake and tsunami in Japan in 2011. A Crawford white paper—originally published soon after Superstorm Sandy hit the Northeast United States in October 2012—describes the storm’s damage and the Catastrophe Services processes and technology used to quickly manage claims.

Other articles cover the earthquake recovery efforts in Christchurch, New Zealand, claims management after the historic floods in Thailand, how to manage catastrophic loss experts, and understanding contingency business interruption claims.

This special issue was distributed at London Market meetings in London last month when senior Crawford executives were doing presentations on Crawford and its response to Superstorm Sandy. A PDF of the issue is available at

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