Crawford Sells PTC

KMC_PTC_Logo_largeCrawford & Company has sold the Property Technical Certification® (PTC®) program to The Institutes. The PTC program provides a performance-based industry standard for claim adjusters to demonstrate technical and ethical competence, with a focus on accurately estimating property losses.

“This transaction validates the importance of the PTC program in defining a standard technical curriculum for property claims adjusters,” said Douglas F. Dell, senior vice president of e-learning services for Crawford & Company.  “The transaction establishes a long-term partnership between Crawford and The Institutes.”

The PTC program consists of three different levels of training, including:
•    PTC I—Core Property Program
•    PTC II—Exterior Loss Adjusting
•    PTC III—Interior Loss Adjusting (still in development)

PTC I and PTC II are currently being transitioned to The Institutes’ online learning platform.  Prior to the transition, Crawford & Company will continue to host the PTC courses.  PTC I and PTC II each consist of 12 online courses with a required pre-assessment, audio, quiz questions, performance support files and a final exam.  Upon successfully completing the 12 online courses, individuals will receive a certificate for each level completed.  Each course will be filed separately for continuing education (CE) credits.  The Institutes will recognize previous completers of the courses and will be contacting current participants to ensure a smooth, nondisruptive transition.

“We are very excited about this opportunity to offer additional professional development options for claim professionals,” said Peter L. Miller, CPCU, president and chief executive officer of The Institutes.  “The PTC program enables us to provide a comprehensive portfolio of claims education to our customers.”

For more information on The Institutes’ programs, visit

About The Institutes

The Institutes are the leader in delivering proven knowledge solutions that drive powerful business results for the risk management and property-casualty insurance industry.  The Institutes’ knowledge solutions include the CPCU designation program; associate designation programs in areas such as claims, risk management, underwriting, and reinsurance; introductory and foundation programs; online courses; research; custom solutions; assessment tools; and continuing education (CE) courses for licensed insurance professionals and adjusters through their compliance unit.

The Institutes are affiliated with the CPCU Society, a community of credentialed insurance professionals who promote excellence through their technical expertise and ethical behavior and The Griffith Insurance Education Foundation, a non-profit educational organization that promotes the study and teaching of risk management and insurance.

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